Privacy Policy
Last updated: October 2026
This Privacy Policy explains what customer information we collect, why we collect it, how it is stored and shared, how long it is retained, and how customers can exercise their privacy rights when working with Side by Side AI.
1. Information We Collect
We may collect the following types of information:
- Contact information: name, email address, phone number, and business details you provide when signing up or contacting us.
- Account information: login credentials and subscription details.
- Usage data: how you interact with the platform, including feature usage and device information.
- Payment information: processed through supported payment processors; we do not store full card details.
- Communications: messages, form submissions, and support requests.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the platform and services.
- Process transactions and manage subscriptions.
- Communicate with you about your account, updates, and support.
- Personalize your experience and respond to inquiries.
- Comply with legal obligations and enforce our terms.
3. How We Store and Share Information
We use trusted service providers and processors to operate the platform. Information may be stored and processed by these providers in accordance with their own privacy and security standards. We do not sell your personal information. We may share information when required by law, to protect our rights, or with your consent.
4. Data Retention
We retain your information for as long as your account is active or as needed to provide the services. We may retain certain information after account closure where required by law or for legitimate business purposes such as recordkeeping and dispute resolution.
5. Your Privacy Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information, and to object to certain processing. To exercise these rights, contact us using the information provided on our Contact page.
6. Security
We implement reasonable technical and organizational measures to protect your information. No system is completely secure, and we cannot guarantee absolute security.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version here with a revised "last updated" date.
This page is provided as a starting template and is not legal advice. Have a qualified attorney review and adapt these policies to your business location, customers, and services before accepting payments.